Privacy Policy

Effective Date: 05/01/2025

Effective Date: [Insert Date]

LID Business is committed to protecting the privacy and confidentiality of our clients, consultants, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when interacting with our services, website, and consulting platform.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing details, and other identifiers provided during booking or consultation sessions.
Consultation Data: Information shared during consulting sessions, which remains confidential.
Payment Information: Processed securely via third-party payment providers; we do not store credit card details.
Website Usage Data: Cookies, IP addresses, browsing history, and analytics data to improve user experience.
Communication Records: Emails, messages, and feedback submitted through our platform.

2. How We Use Your Information

We use the collected data for the following purposes:

To provide and improve our consulting services.
To process bookings and payments.
To communicate with clients and consultants regarding services, inquiries, and updates.
To enforce our Terms and Conditions and protect against fraudulent activities.
To comply with legal obligations and resolve disputes.

3. Data Sharing & Disclosure

We do not sell or rent personal information. However, we may share data with:

Consultants: To facilitate scheduled consultations.
Service Providers: Third-party payment processors, email marketing tools, and IT support providers.
Legal Authorities: If required by law, regulation, or legal process.

4. Data Security

We implement industry-standard security measures to protect personal data from unauthorized access, loss, or misuse. However, no online system is 100% secure, and users should take precautions when sharing personal information.

5. User Rights & Choices

You have the right to:

Access, update, or delete your personal information.
Opt-out of marketing communications.
Request a copy of your stored data.
Withdraw consent for data collection (may affect service availability).

For any privacy-related requests, contact us at [Insert Contact Email].

6. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Afterward, data is securely deleted or anonymized.

7. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience. You can modify cookie settings in your browser, but disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage users to review their policies.

9. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with the updated effective date.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please get in touch with us at:

LID Business
Email: connect@lidbusiness.com.au
Phone: [Insert Phone Number]
Address: Sherwood Rd, Toowong, QLD,Australia